Why isn't my password working?

Why isn't my password working?

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    • How do I reset my password?

      If you’re unable to log in to your Foundation Training Streaming account and need to reset your password, follow these steps: Go to www.ftstreaming.com . Click Log In at the top right corner of the page. Select Forgot Password? on the login screen. ...
    • What if I can login, but my videos don't play?

      If you’re able to log in but the videos aren’t playing, it’s usually something simple to fix. Try these quick steps: 1. Refresh and Restart Log out, close your browser or app completely, then log back in. If you’re on a browser, refresh the page or ...
    • Why is the site saying “email not recognized"?

      If you see an “email not recognized” message when trying to log in, it usually means your account email doesn’t match the one on file or your access hasn’t been activated yet. Try these steps: Make sure you’re logging in at the correct site: ...
    • Why are my videos not loading?

      If videos on www.ftstreaming.com or in the Foundation Training app aren’t loading properly, try the following steps: On a web browser: Clear your browser’s cache and cookies. Refresh the page or try a different browser (Chrome, Safari, or Firefox). ...
    • How do I report an app bug?

      If you experience a technical issue or bug in the Foundation Training app, we appreciate your help in reporting it so our team can resolve it quickly. To report a bug: Note what’s happening (for example: “video won’t load,” “app freezes on login,” or ...