not loading

Why are my videos not loading?

If videos on
www.ftstreaming.com
or in the Foundation Training app aren’t loading properly, try the following steps:

On a web browser:

  • Clear your browser’s cache and cookies.

  • Refresh the page or try a different browser (Chrome, Safari, or Firefox).

  • Check your internet connection or disable any active VPNs.

On the mobile app (iOS or Android):

  • Log out of the app and log back in.

  • If the issue continues, delete and reinstall the app from the App Store or Google Play.

  • After reinstalling, log in again at
    www.ftstreaming.com
    using your usual account email and password.

If videos still won’t load after these steps, please email
info@foundationtraining.com
with your device type and any error messages you’re seeing so we can help troubleshoot further.

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