email not recognized

Why is the site saying “email not recognized"?

If you see an “email not recognized” message when trying to log in, it usually means your account email doesn’t match the one on file or your access hasn’t been activated yet.

Try these steps:

  • Make sure you’re logging in at the correct site:
    www.ftstreaming.com

  • Double-check for typos, spaces, or old email addresses you may have used when creating your account.

  • If you signed up through the app, try logging in with the same email and password on the website.

  • If you recently completed your purchase or started a free trial, please allow 1–2 business days for your account to fully activate.

  • If you still receive the error, email
    info@foundationtraining.com
    with your full name and the email you used to sign up.

Our team will verify your account and help restore your streaming access.

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