How do I cancel my subscription?

How do I cancel my subscription?

If you subscribed directly through ftstreaming.com, log in and go to your account or billing settings to manage your membership.


If you subscribed through an app store, cancellation needs to be completed through that app store’s subscription settings. Foundation Training is not able to cancel app store subscriptions from the FT Streaming side.


If you are unsure which path applies, contact info@foundationtraining.com with your login email and charge details.

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