Can I watch FT on my phone?
FT Streaming can be accessed through the website and supported app options. Your content should be connected to your account, but billing and account management may depend on where you originally subscribed.
If you subscribed through ftstreaming.com, manage your account through the website. If you subscribed through an app store, billing and cancellation need to be handled through that app store account.
If you are unsure where your subscription began, contact support with the email you use to log in and your most recent receipt.
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How do I cancel my subscription?
If you subscribed directly through ftstreaming.com, log in and go to your account or billing settings to manage your membership. If you subscribed through an app store, cancellation needs to be completed through that app store’s subscription ...
Why was I charged?
Most charges are subscription renewals or purchases connected to your account. Charges may come through FT Streaming directly or through an app store, depending on where you subscribed. First, check your account billing area and any app store ...
What to Include in a Support Request
A few key details help us resolve your request more quickly. Start with: Your name The email connected to your account A brief description of the issue For billing or subscription questions Include: Transaction date Charge amount Last four digits of ...
How do I log in to FT Streaming?
Go to ftstreaming.com and sign in with the email connected to your membership, purchase, or instructor account. Once logged in, use My Library, Programs, or Search to find your content. If you cannot log in, try resetting your password using the same ...
How do I fix playback or app issues?
Try refreshing the page, closing and reopening the app, checking your internet connection, and updating your browser or app. If you are on the website, try another browser or device. If you are in the app, check for updates and restart the device. If ...