How do gift memberships work?
Gift options are available through the Foundation Training shop.
The recipient uses the gift or promo information to access FT Streaming through their own account. Make sure the recipient uses the correct email when redeeming or creating access.
If you need help with a gift purchase or redemption, contact support with the purchaser email, recipient email, and any order information available.
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Do you offer discounts?
Promo codes may be available for military members and veterans, first responders, educators, healthcare workers, students, seniors, certified instructors, movement professionals, nonprofit employees, coaches, and athletic staff. Enter the code at ...
How do I log in to FT Streaming?
Go to ftstreaming.com and sign in with the email connected to your membership, purchase, or instructor account. Once logged in, use My Library, Programs, or Search to find your content. If you cannot log in, try resetting your password using the same ...
How do I cancel my subscription?
If you subscribed directly through ftstreaming.com, log in and go to your account or billing settings to manage your membership. If you subscribed through an app store, cancellation needs to be completed through that app store’s subscription ...
How do I reset my password?
On the www.ftstreaming.com log in page choose the password reset option and enter the email connected to your account. Then check your inbox for the reset email. If you do not see it, check spam, promotions, or junk folders. Make sure you entered the ...
What to Include in a Support Request
A few key details help us resolve your request more quickly. Start with: Your name The email connected to your account A brief description of the issue For billing or subscription questions Include: Transaction date Charge amount Last four digits of ...